Eligibility: Items must be purchased directly from DeepWater Outdoors. Direct returns, exchanges, or refunds are not available for items bought from other sellers—please contact them directly.
Return Period: Items can be returned within 30 days of delivery. Please call, thank you.
Condition: Items must be in new, unaltered, and unused condition, showing no signs of wear or damage.
Fees: A 20% restocking fee may apply to returns.
Damaged or Incorrect Items: Contact Customer Support within 5 days for assistance. Defective items will be exchanged if reported within this period. Customers must inspect all goods upon receipt and report any damages within 5 days. Retain the packaging and materials for damaged goods for claims, as failure to do so may result in denial of claim by UPS.
Refunds: Refunds are issued after inspection of the returned items. Returns without the required form or made after 30 days will not be refunded.
Shipping Costs: Customers are responsible for return shipping costs unless otherwise noted.
